Home >

Webinar: Online Shoptalk: Leadership on Their Terms to Ease Stress and Enable Focus (520)


IPMI invites all industry professionals in parking, transportation, and mobility to discuss how the COVID-19 crisis has impacted your various mobility programs and options, including how we plan for municipal on street operations post COVID-19.

Now more than ever, empathy, self-awareness, and sensitivity are key aspects to leading teams and maintaining healthy relationships (just ask any celebrity busted on social media for complaining about cabin fever from their palatial home). Meeting employees where their heads are to communicate change, celebrate success, and break bad news are the leadership qualities that win the day in today’s environment.

If you’re leading others and, would like to go from good to better or haven’t really had to lean on these aspects of leadership until now, this online Shoptalk will be well worth your time. Join Colleen Niese and Vicki Pero from The Marlyn Group for a highly interactive session to discuss key strategies and take away easy-to-implement tactics to ensure your leadership from a distance will:

·        Make decisions that consider team members needs in a COVID-19 world.
·        Help manage stress for your team and you(!).
·        Support all in accomplishing the work at hand with as much focus as can be expected.


Colleen M. Niese, SPHR, CPP understanding of what makes a business tick comes from her nearly 25 years of parking industry experience, and her insatiable curiosity about high-performing business.
With a background in leading an international shared services center to then consulting in strategic HR and customer service to now overseeing new business development, sales and client relations for Zephire, the people-first complete monthly parking solution, Colleen is well versed when it comes to a parking operator’s priorities in managing seamless monthly parking.  She possesses a unique skillset to listen to a client’s  needs and connecting Zephire’s holistic solution to each individual’s expectation.  In her spare time, Colleen is a hopeless Cleveland Browns fan (there’s always next year!).

Vicki Pero, SPHR, CPP, Well-balanced in parking operational leadership, field audit and employee development, Vicki is exceptionally qualified to lead implementing Zephire, the only monthly parking solution that makes parking personal, within each client’s organization.
Twenty-two years of experience in the parking industry have cross-trained Vicki to meet parking challenges from the inside out. As the key point person in overseeing our clients’ Zephire onboarding, Vicki approaches each project from her foundation of operations, customer service and audit expertise to ensure the Zephire solution succeeds on our clients’ terms, taking into consideration each one’s unique business model and parking portfolio. As a grad of THE Ohio State University, anyone who knows Vicki, knows where to find her every Saturday between September and November (go Bucks!).

Registration for this event is closed.

My Registrations

No registrations found.
Association Management Software by MemberSuite
   Core Version: